We attaches great importance to the privacy and protection of personal information of our users. When you use our products or services, we may collect and use your relevant information. We hope to explain to you through the " Privacy Policy" ("this Policy") how we collect, use, store, share, and transfer this information when you use our products and/or services, as well as the ways in which we provide you with access, update, delete, and protect this information.
This Policy will help you understand the following:
1.How we collect and use your personal information
2.How we share, transfer, and disclose your personal information
3.How we protect and store your personal information
4.How you manage personal information
5.Delete account and all information
6.Protection of information of minors
7.Notification and revision
8.How to contact us
This Privacy Policy hopes that you will carefully read and confirm that you have fully understood the contents of this Policy before using our products or services, and allows you to make appropriate choices according to the guidance of this Privacy Policy. We try to express the relevant terms in a concise manner in this Privacy Policy and provide links for further explanation to help you better understand. Your use or continued use of our products or services after we update this Privacy Policy (we will promptly inform you of the update) means that you agree to the content of this Privacy Policy (including updated versions) and agree that we collect, use, store, and share your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, you can contact us at any time by selecting a method in the How to contact us section.
Personal information refers to various information recorded electronically or by other means that can be used to identify a specific natural person or reflect specific activities of a natural person, either alone or in combination with other information. The personal information involved in this Privacy Policy includes: Basic information (including personal name, gender, address, personal phone number); Network identity identification information (including system account, IP address, and passwords related to the foregoing); Personal device information (including hardware model, operating system type, device identification code); Personal location information (including precise location information, longitude and latitude, etc.).
Sensitive personal information refers to personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, cause damage to personal reputation, physical and mental health, or discriminatory treatment, etc. The sensitive personal information involved in this Privacy Policy includes: Network identity identification information (account nickname and passwords related to the foregoing); Other information (including personal phone number, precise location information).
We only collect and use your personal information for the following purposes:
(1) Situations where you have authorized us to collect and use your personal information:
Our products or services include core business functions and additional features. Our products or services include some core functions that contain the necessary functions to use the APP and improve our products or services. We may collect, store and use the following information related to you to achieve these functions. If you do not provide the relevant information, you will not be able to enjoy the products or services we provide.
(2) Situations where you can choose whether to authorize us to collect and use your personal information:
In order to make your redemption more convenient or more enjoyable, and to enhance your experience using , we may collect and use your personal information in the following additional functions. If you do not provide this personal information, you may not be able to use these additional features that can bring you joy, or you may need to repeatedly fill in some information for certain operations to obtain convenience.
The above additional functions may require you to grant us permission to access your device's location (location information), camera (camera), photo album (picture library), microphone, and phone dialing to collect and use the information involved in these functions. You can find in the application of your phone system, and check the opening status of the above permissions item by item in the permission information of the program. You can also decide to turn these permissions on or off at any time. Please note that by turning on these permissions, you authorize us to collect and use this personal information to achieve the above functions. If you turn off the permissions, you cancel these authorizations, and we will no longer collect and use your personal information, nor can we provide you with the functions corresponding to these authorizations. Your decision to turn off permissions will not affect the processing of personal information based on your previous authorizations.
(3) You fully understand that in the following circumstances, we collect and use personal information without obtaining your authorization:
1、Related to national security and national defense security;
2、Related to public safety, public health, and major public interests;
3、Related to criminal investigation, prosecution, trial, and judgment execution;
4、Necessary to safeguard the major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
5、The collected personal information is voluntarily disclosed by the personal information subject to the public;
6、Collected from legally disclosed information, such as legal news reports and government information disclosure channels;
7、Necessary for signing a contract at your request;
8、Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and disposing of faults in the products and/or services;
9、Necessary for legitimate news reporting;
10、Necessary for academic research institutions to conduct statistical or academic research for public interest and to provide de-identified results containing personal information to the public;
11、Other circumstances stipulated by laws and regulations.
(4) Circumstances under which we obtain your personal information from third parties:
We may obtain your authorized shared account information (avatar, nickname) from third parties, and after you agree to this privacy policy, bind your third-party account with your account so that you can log in and use our products or services directly through your third-party account. We will confirm the legality of the source of your personal information in accordance with the agreement with the third party, and use your personal information in compliance with relevant laws and regulations.
(5) Rules for the use of your personal information
1、We will use the collected personal information in accordance with the provisions of this privacy policy to achieve the functions of our products or services.
2、After collecting your personal information, we will use technical means to de-identify the data. The de-identified information will not be able to identify the subject. Please understand and agree that we have the right to use the de-identified information. Without disclosing your personal information, we have the right to analyze and commercialize the user database.
3、Please note that all personal information you provide while using our products or services, unless you delete or refuse to collect it through system settings, will continue to authorize us to use during your use of our products or services. When you cancel your account, we will stop using and delete your personal information.
4、We will collect statistics on the use of our products or services and may share this statistical information with the public or third parties to show the overall usage trends of our products or services. However, these statistical information do not include any of your identifying information.
5、When we display your personal information, we will use content replacement and anonymous processing methods to desensitize your information to protect your information security.
6、When we want to use your personal information for other purposes not mentioned in this policy, or collect information for specific purposes for other purposes, we will obtain your prior consent through active selection.
(Ⅰ) Sharing
1. We will not share your personal information with any other companies, organizations, or individuals except for the following situations:
(1) Obtaining your explicit consent or authorization in advance;
(2) Required by applicable laws and regulations, or mandatory administrative or judicial requirements;
(3) Sharing your information is necessary to fulfill the core functions of our products or services or to provide the services you need;
(4) Processing disputes or disputes between you and others at your request;
(5) Provided in accordance with the relevant agreements signed between you and us (including electronically signed agreements and corresponding platform rules) or other legal documents;
(6) Used for academic research;
(7) Used for social public interest in accordance with laws and regulations.
2. We may share your personal information with our affiliates. However, we will only share necessary personal information and be bound by the purposes declared in this Privacy Policy. If our affiliates need to change the processing purpose of personal information, they will seek your authorization and consent again.
3. We may share your account information, device information, and location information with third-party partners, etc. to ensure the smooth completion of the services provided to you. However, we will only share your personal information for lawful, legitimate, necessary, specific, and clear purposes, and only share the necessary personal information for providing services. Our partners are not authorized to use shared personal information for any other purposes.
4. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures. To ensure the security and controllability of data in third-party systems, we have launched a main-in-cloud service to provide a secure and reliable data use and storage environment in the cloud and ensure the security of user data. For the use of personal sensitive data, we require third parties to use data desensitization and encryption technologies to better protect user data.
5. In order to comply with laws, enforce or apply our terms of use and other agreements, or protect your rights, property, or safety, such as preventing fraudulent activities and reducing credit risks. However, this does not include personal information that is disclosed for profit purposes in violation of the commitments made in this Privacy Policy.
6. Your personal information will be shared within the same application branch, which means that the information recorded in the APP can also be used in the separate APP branch.
(II) Transfer:
1、Obtain your explicit consent or authorization in advance;
2、Provide information as required by applicable laws and regulations, legal procedures, or mandatory administrative or judicial requirements;
3、Provide information in accordance with the relevant agreements you have signed (including electronically signed agreements and corresponding platform rules) or other legal documents;
4、In case of mergers, acquisitions, asset transfers or similar transactions, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy; otherwise, we will require that company or organization to obtain your authorization and consent again.
(III) Public Disclosure
We will only disclose your personal information under the following circumstances and on the condition that we take security measures that comply with industry standards:
1、Disclosing the personal information you specify in the manner you explicitly consent to;
2、Disclosing your personal information as required by laws and regulations, mandatory administrative or judicial requests. If we receive a request for disclosure, we will require the corresponding legal documents, such as subpoenas or investigation letters, as required by the type of personal information and disclosure method. We firmly believe that information requested by us should be kept as transparent as possible within the scope permitted by law. We have carefully reviewed all requests to ensure that they are legally justified and limited to data that law enforcement agencies have a lawful right to obtain for specific investigation purposes. All documents we disclose are protected by encryption keys under the premise permitted by laws and regulations.
（1）Our technology and measures to protect your personal information:
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:
1、Technical measures for data security:
We will adopt security protection measures that comply with industry standards, including establishing reasonable systems and regulations, and using security technology to prevent unauthorized access, use, or modification of your personal information, and to avoid data damage or loss. service adopts encryption technology such as transport layer security protocol to ensure the security of user data during transmission. adopts encryption technology to encrypt and store users' personal information and uses isolation technology for separation. When personal information is used, such as personal information display and personal information correlation calculation, we will use content replacement and various data desensitization technologies to enhance the security of personal information in use. uses strict data access control and multi-factor authentication technology to protect personal information and prevent data from being used in violation. uses code security automatic inspection and data access log analysis technology for personal information security audit.
Other security measures taken by to protect personal information:
2、 manages and regulates the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications. comprehensively controls data through confidentiality agreements for information accessors, monitoring, and audit mechanisms. establishes a data security committee and sets up a dedicated department for information protection and a data security emergency response organization to promote and ensure the security of personal information. Security certification and services.
3、We only allow employees, partners, and affiliates of who need to know the information to access personal information, and strict access controls and monitoring mechanisms are in place for this purpose. We also require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or suspension of cooperation with .
4、We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law.
5、We have also taken measures to avoid exposing sensitive user data during the delivery process. Furthermore, we have heavily emphasized data security training and requirements for logistics staff to increase their awareness of protecting user privacy data.
6、The internet is not an absolutely secure environment, and communication methods such as email, instant messaging, and social software with other users cannot be guaranteed to be fully encrypted. We recommend using complex passwords when using such tools and being mindful of protecting your personal information.
7、The internet environment is not completely secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are compromised, resulting in unauthorized access, disclosure, alteration, or destruction of information that causes damage to your legitimate rights and interests, we will assume corresponding legal responsibilities.
8、If you have any questions about our personal information protection, you may contact us through the contact information provided at the bottom of this policy. If you discover that your personal information has been leaked, especially if your account and password have been compromised, please contact us immediately through the contact information provided at the bottom of this policy so that we can take appropriate measures.
(2) Storage of your personal information
1、Your personal information will be stored entirely within the territory of the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information abroad to complete the transaction, we will separately obtain your authorization and require the recipient to handle these personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.
2、Unless otherwise required by laws and regulations, we will retain your personal information until the day your account is cancelled. We promise that this is to ensure your user rights on and the shortest period for which your personal information needs to be retained on . When your personal information exceeds the period we keep it, we will delete or anonymize your personal information.
3、If we terminate our services or operations, we will notify you at least thirty days in advance and delete or anonymize your personal information after terminating the services or operations.
values your attention to personal information and strives to protect your rights to access, correct, delete, and withdraw consent for your personal information, so that you have the ability to safeguard your privacy and security. Your rights include:
1.Access and correction of your personal information
2.Deletion of your personal information that you can directly clear or delete on our product or service pages;
You may request deletion of personal information from us in the following circumstances:
(1) If our processing of personal information violates laws and regulations;
(2) If we collect or use your personal information without obtaining your consent;
(3) If our processing of personal information violates our agreement with you;
(4) If you cancel your account;
(5) If we terminate our services and operations.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to promptly delete it, unless otherwise required by laws and regulations or unless these entities have obtained your independent authorization. When you delete information from our service, we may not immediately delete the corresponding information from our backup systems, but we will delete such information when the backup is updated.
3、Change the scope of your authorization or revoke your authorization
You can change the scope of your authorization for us to continue collecting your personal information or revoke your authorization by deleting information, disabling device functions, or adjusting privacy settings in the software. You can also revoke all your authorizations for us to collect your personal information by canceling your account (the way to cancel your account is: open the APP and go to "Me" (personal center) - General Settings - About Us - Get Customer Service Contact Information and contact customer service for account cancellation). Please note that each business function requires some basic personal information to be completed. When you revoke your consent or authorization, we will no longer be able to provide you with the services corresponding to the revoked consent or authorization and we will no longer process your corresponding personal information. However, your decision to revoke your consent or authorization will not affect the personal information processing that has been conducted based on your authorization prior to your revocation.
4、If you are unable to access, correct, or delete your personal information through the above methods, or if you need to access, correct, or delete other personal information generated during your use of our products or services, or if you believe that has violated any laws or agreements regarding the collection or use of your personal information, you may contact us through the other methods listed below. To ensure security, we may require you to provide a written request or other means of verifying your identity. We will respond to your request within 30 days of receiving your feedback and verifying your identity. We will not charge a fee for your reasonable requests, but for multiple or excessive requests beyond reasonable limits, we may charge a certain cost. We may refuse requests that are unjustifiably repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to others' legal rights, or are impractical (such as involving information stored on backup tapes).
In the following circumstances, we will be unable to respond to your request in accordance with legal requirements:
(1) related to national security and national defense security;
(2) related to public safety, public health, and major public interests;
(3) related to criminal investigation, prosecution, and trial;
(4) there is sufficient evidence to suggest that you have subjective malice or abuse of rights;
(5) responding to your request would cause serious harm to your or other individuals' or organizations' legitimate rights and interests.
1、 places great importance on the protection of personal information of minors. If you are under the age of 18, you should obtain written consent from your parents or legal guardians before using our products or services. protects the personal information of minors in accordance with relevant laws and regulations of the country.
2、In cases where personal information of minors is collected with the consent of parents or legal guardians, we will only use or disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect the rights and interests of minors.
3、If we discover that we have collected personal information of minors without prior verifiable consent from parents or legal guardians, we will take measures to delete the relevant data as soon as possible.
1. Open APP, Me(Personal Center) - Settings - Account Security - Select to delete account
2. For security reasons, applying to delete an account in the app is the only way
3. After deleting the account, all your records will be cleared and cannot be retrieved
1. In order to provide you with better services and with the development of business, this Privacy Policy will also be updated accordingly. However, without your explicit consent, we will not reduce your rights under this Privacy Policy. We will issue an updated version on the software and remind you of the update of the relevant content through a message announcement or other appropriate methods before it becomes effective. Please also visit to keep abreast of the latest privacy policy.
2. For major changes, we will also provide more prominent notices (we will explain the specific changes to the privacy policy by means including but not limited to e-mails, text messages, etc.)
1. If you have any questions, comments or suggestions about this Privacy Policy or your personal information, you can contact us in the following ways:
(1) Open the APP and enter-Me (Personal Center)-General Settings-About Us-Get customer service contact information and contact us
(2) Open the APP and enter - Me (Personal Center) - Feedback - Submit your comments or suggestions, or notify us to contact you proactively
(3) Visit Contact US and contact us Choose one of the many ways to contact us.